That’s why we see new clients within 24 hours of any referral, often on the same day. It’s why we work on referrals even when legal aid funding isn’t guaranteed, because what’s at stake for you is more important than payment certainty for us. And it’s why we never turn down a case. If you need help, we’ll find a way to provide it.
We’re present where our clients need us – on hospital wards, in care homes, at professional meetings. We maintain regular contact throughout your case and will travel hours to ensure consistency of representation if you’re moved between facilities.
From our five offices across England and Wales, our specialist teams handle Mental Health Law, Court of Protection, Community Care, and Public Law matters. We respond to every client contact on the same working day. And most of our work is covered by legal aid, ensuring legal help is accessible when you need it most. But it’s not just about having offices everywhere. It’s about having the right people ready to act when you need their support.
Complex legal situations often involve multiple areas of law.
Whether you need help with capacity issues, care disputes, detention, or challenging a public body’s decisions, our specialist teams work together to ensure you get the support you need without having to go back and forth between different firms.
We help safeguard the rights of people assessed as lacking the mental capacity to make decisions for themselves.
When you’re detained under the Mental Health Act, we provide immediate support and expert representation.
We challenge inadequate care assessments and fight for proper funding so you get the support you’re entitled to.
When public bodies make unfair decisions, we challenge them through judicial review to secure fair treatment.
Most of our clients come to us through word of mouth and referrals. When someone recommends Bison Solicitors, it’s because they’ve experienced something different – a response that puts their needs first, explanations that make complicated things make sense, and support that continues until they feel ready to move forward alone.
We adapt our approach to each person’s individual needs. Some clients prefer frequent updates and detailed explanations. Others want us to handle everything and contact them only when necessary. And if something helps make things easier for a client, we’re all for it. For instance, by specific request we’ve worn pink coats and baseball caps to avoid triggering clients’ anxieties. And we’ve used everyday analogies like making tuna sandwiches to explain complex legal processes.
The difference isn’t just in what we do – it’s in understanding that behind every case is a person who needs to feel heard, supported, and confident that someone is fighting for them.
When we take on your case, we gather every piece of information that might help. We make extensive disclosure requests, review complete medical histories, and speak with everyone relevant to your situation. The Ministry of Justice once asked why we make more disclosure requests than any other firm. Our answer was simple: we’re doing our job properly.
Our refusal to cut corners means we often spot issues others miss. For example, we’ve found crucial rehabilitation recommendations buried in hospital notes that care homes had ignored for years.
We continue working until you feel ready to move forward independently.
We’d rather do too much than risk doing too little when someone’s liberty or care is at stake.
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