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Bison Solicitors
Privacy Policy

Last updated: 20/11/2025

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. It also explains your rights under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.


1. Who we are

We are Bison Solicitors limited, a regulated law firm authorised and regulated by the Solicitors Regulation Authority (SRA).

Our SRA number is: 596601

Our registered office address is: Suite 3&7 Wesley Chamber, Queens Rd, Aldershot, GU11 3JD

We are the “data controller” of the personal information you provide.


2. What information we collect

Information you provide directly

When you contact us through the website, by email or telephone, or request legal services, we may collect:

  • Your name

  • Contact details (email, phone, address)

  • Information relating to your enquiry

  • Any documents or personal data you choose to send us

  • Information collected automatically

When you use our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time and date of access

This information is collected through cookies and similar technologies. We use a GDPR-compliant cookie management tool, allowing you to choose which cookies you accept.


3. How we use your information

We use your information to:

  • Provide legal services

  • Respond to your enquiries

  • Manage our website and keep it secure

  • Improve user experience

  • Comply with legal and regulatory obligations

  • Maintain accurate records

  • Prevent fraud and protect the firm

We only process your data where we have a lawful basis, such as consent, legitimate interest, legal obligation, or performance of a contract.


4. Website management and compliance

Our website is managed in line with internal policies and legal obligations. The Director is responsible for:

  • Ensuring website content is accurate and up to date

  • Ensuring no copyrighted material is used without permission

  • Setting conditions for downloading materials

  • Ensuring all publicity complies with the SRA Standards and Regulations

  • Ensuring compliance with the Equality Act 2010

  • Overseeing data protection compliance


5. Cookies

We use cookies to help our website function properly, improve performance, and analyse usage. You can manage your cookie preferences at any time using our GDPR-compliant cookie banner. For more detailed information, see our Cookie Policy.


6. How we store and protect your data

We use secure systems and technical measures to protect your data from accidental loss, unauthorised access, misuse, or alteration.

We do not store personal information for longer than necessary for the purposes for which it was collected, in line with our retention policies.


7. Sharing your information

We do not sell your personal data.

We may share your information with:

  • Service providers who support our operations (e.g., IT or hosting providers)

  • Regulators such as the SRA

  • Professional advisers

  • Third parties where required by law

  • Other parties, but only with your explicit consent

All third parties must keep your data confidential and use it only for the agreed purpose.


8. Your rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where permitted)

  • Restrict processing

  • Object to processing

  • Withdraw consent at any time

  • Request data portability

Complain to the Information Commissioner’s Office (ICO)

ICO contact details

Website: www.ico.org.uk

Phone: 0303 123 1113

If you have concerns, we encourage you to contact us first.


9. How to contact us

For questions about this Privacy Policy or to exercise your rights, please contact:

Data Protection Contact:

Donald Tiong - Director

Donald.tiong@bisonsolicitors.co.uk

01252 268 068

Suite 3&7 Wesley Chamber, Queens Rd, Aldershot, GU11 3JD


10. Updates to this policy

We may update this Privacy Policy from time to time. All changes will be published on this page with an updated “Last updated” date.